86 King St, Newcastle-under-Lyme, Newcastle, Staffordshire ST5 1JB

Deposit and Cancellation Policy

It is now practice policy that we are asking all our patients to pay a deposit to secure any appointment. For patients wishing to cancel their appointments, we request a minimum of 48 hours’ notice. A fee will be charged for dental appointments that are missed or cancelled with less than 48 hours’ notice. This fee will be based on the length of the appointment, at £1/minute for each minute of the appointment missed.

Patient Responsibility

It is the patient’s responsibility to ensure that all appointments required as part of their treatment plan are booked and attended. This policy applies to all treatment plans, including appointments associated with our monthly membership plan. Patients are responsible for managing and booking appointments linked to their plan. If a patient fails to book the necessary appointments, this will be deemed the patient’s responsibility, and no refund will be issued.

Tel: 01782 636686

Email: contact@whittakerdental.co.uk

Address: 86 King St, Newcastle-under-Lyme, Newcastle, Staffordshire ST5 1JB

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